Incoming call nahi aa rahi outgoing chal rahi hai
Salim outgoing call laga leta hai par koi incoming receive nahi kar pata. Sab bolte hain "switch off aa raha hai" jabki phone on hai. One-way voice bar ya divert lag sakta hai.
Pehle ye 2 minute ka check
Settings > Network & internet > SIMs pe jao aur basic setting verify karo. Bahut baar problem badi nahi hoti — koi toggle off hai ya galat SIM select hai.
Phone restart ek baar karo. Chhoti si baat lagti hai par cache clear ho jaata hai aur service dubara bind hoti hai. Agar recently update aaya hai to Settings > System > System update mein dekho koi pending fix to nahi.
Battery saver ya ultra power mode ON ho to usse band karke dubara try karo — ye mode background data aur SMS sync rok deta hai.
Settings mein exact tap path
Settings > Network & internet > Mobile network
Yahan se step by step option dhundho jo incoming call nahi aa rahi outgoing chal rahi hai se related ho. Har brand mein naam thoda alag ho sakta hai — Network & internet kisi phone pe Connections likha hota hai, SIMs ko Mobile networks bhi bolte hain.
Samsung pe: Settings > Connections > SIM manager. Xiaomi pe: Settings > SIM cards & mobile networks. Realme pe: Settings > Mobile network > SIM. Path alag dikhe to search box mein SIM ya network type karo.
Screenshot le lo har step ki agar shop pe kisi ko dikhana ho. Phone Atka pe jo path hai wo common Android maan ke likha gaya hai.
Dusre phone ya SIM se test
Agar possible ho to apna SIM kisi aur phone mein daal ke same kaam try karo. Agar wahan sab theek chal gya to problem phone settings mein hai. Agar wahan bhi same issue hai to SIM ya operator side complaint banao.
Dual SIM wale phone mein problem wali SIM ko sirf slot 1 mein rakh ke test karo — kabhi slot 2 ka antenna weak hota hai cover ki wajah se.
Official app se kaam karo
operator ki official app — yahi se recharge, complaint, ya setting change karo. Random website ya WhatsApp forward se link mat kholo.
Play Store pe app ka developer name check karo. Fake apps same icon use karti hain. Kabhi APK sideload mat karo jab tak Play Store pe app available ho.
Customer care pe call karte waqt apna registered mobile number, phone model (jaise Redmi Note 12), aur Android version bata do — ye sab note karke rakho call se pehle.
Detail mein fix try karo
Settings > Apps > Phone > Call forwarding — sab off karo. ##4636## > Phone info > ping test. Airplane mode cycle. Vi/Jio app se incoming bar to nahi check karo.
Tower outage ho to sirf wait karna padta hai — operator Twitter ya app notification mein kabhi outage batata hai. Shaam ka peak time ya mela/festival ke din network load zyada hota hai, thodi der baad try karo.
Shop wale ko dikhane ke liye ye screenshots lo: problem wali screen, Settings ka relevant page, aur agar error code aaye to poora likha hua message.
Gaon aur shehar mein farq
Shehar mein tower paas hote hain to signal strong rehta hai. Gaon ya highway pe problem zyada dikhti hai kyunki tower door hai. Agar sirf ek jagah issue hai to wahan manual network select karke dekho: Settings > Network & internet > SIM > Network operators > Search networks > apna operator choose karo.
Indoor mein kam signal ho to WiFi calling enable karo agar operator support karta hai — MyJio ya Airtel Thanks app mein WiFi calling ka toggle milta hai.
Random APK se bach ke
Internet pe mod app ya cracked version mat install karo. Ye permissions le ke OTP, contacts, ya payment data chori kar sakte hain. Sirf MyJio / Airtel Thanks / Vi App official source se.
Koi bole telegram se paid APK lo jaldi fix ho jayega — ye aksar virus ya spyware hota hai. Bank aur UPI apps to bilkul sideload mat karo.
Factory reset ki zaroorat?
Nahi, is case mein factory reset ki zaroorat nahi hai. Is problem ke liye factory reset usually zaroori nahi. Pehle upar wale steps try karo, zyada tar log ka kaam yahi se ho jaata hai.
FAQ
Factory reset se data jayega?
Haan, backup lo pehle Google account se.
Kitne din mein theek hota hai?
Zyada tar same day, network issue ho to 24-48 ghante.
Shop pe kitna kharcha?
Setting fix free hai, SIM swap ya battery replace alag charge.
Kya Phone Atka official support hai?
Nahi, ye tips site hai — operator/bank se official kaam karo.
Disclaimer
Ye steps har phone model pe same nahi hote. Recharge aur SIM ka kaam hamesha official app ya store se karo. Phone Atka koi operator ya bank nahi hai — sirf practical tips deta hai.
Customer care ko kya bolein
Unhe seedha bolo: "Incoming call nahi aa rahi outgoing chal rahi hai" — main ye steps try kar chuka hoon. Mera number apna batao, phone model aur Android version bata do. Kya aap meri line ya profile refresh kar sakte hain? Recording ya complaint number maango taaki follow up ho sake.
Call peak hours mein mat karo — subah 10 se 12 ya shaam 4 ke baad wait time kam rehta hai operator lines pe.
Kab shop jaana pad sakta hai
Agar SIM physically damage hai, port 48 ghante se zyada pending hai, ya phone hardware issue hai to authorized service center ya operator store jana padega. Counter pe SIM swap free hota hai kabhi kabhi agar unki side se issue confirm ho.
Pehle call support try karo — shop jaane se pehle Aadhaar saath le jao SIM replacement ke liye. Duplicate SIM ke liye purani SIM band ho sakti hai — isliye pehle backup aur alternate number ready rakho.
Ye galti mat karna
Ghabra ke factory reset mat maaro bina backup ke. Random YouTube video wala secret code mat dabao jisse warranty void ho. Kisi unknown link pe OTP mat bhejo — scam ho sakta hai.
Do log ek saath alag alag jagah se OTP request mat karo — bank temporary block kar deta hai security ke liye. Public WiFi pe banking mat karo jab tak VPN ya trusted network na ho.